Fellow products that are purchased in the UK and shipped within the UK are covered by a limited warranty that varies between units. If your Fellow product fails due to a defect within the warranty period from the date of purchase simply email the retailer you purchased the unit from or our team at support@espresso-solutions.co.uk.
Please have the following information prior to contacting your retailer:
- Proof of date of purchase.
- Model and serial number (located on the bottom of the unit).
Please note that in the UK the customer is responsible for paying the freight charges for sending in the Fellow products for replacement/repair.
| Product Type | Warranty |
| Electric (Stagg EKG, Ode Brew Grinder) | 1 Year |
| Non-Electric (Stagg, Raven, Monty, Prismo, Atmos, etc.) | 30 Days |